Return Policy

Return Policy

-We accept returns and exchanges within 14 days of purchase. 

-All returned products must be unused (e.g. items cannot be worn, washed, damaged or altered). We also cannot accept returns of goods that are not in their original packaging.

-All returns must be sent back with the packing slip included in your original order.

-You must contact our customer care team at strapletz@gmail.com to report the return.

-You will be required to pay the shipping costs for any products that are returned to us.

-Any products that are sent back that do not follow our return guidelines will not be processed and no credit will be issued.

-Items marked as *Final sale* are not eligible for returns.

-Once we've received your returned product, in condition outlined above, a full credit to your account or a refund to your credit card will be processed. (Less shipping fees)

-We aim to process all returns within one (1) week of receiving the item. Should you have any questions about the status of your return or how to return an item, please contact our Customer Service team via Email at strapletz@gmail.com